Frequently Asked Questions
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What types of therapy services do you offer? I provide individual therapy, family therapy, and group therapy sessions tailored to your unique needs. My goal is to create a safe and supportive environment to help you achieve your mental health and wellness goals.
Who can benefit from therapy?
Therapy is for anyone seeking support, whether you're navigating life challenges, managing mental health concerns, or working toward personal growth.How do I get started?
To begin, contact me to schedule an intake session. You can reach me via 515-417—6073 phone or email Peyton@emotiontherapyservicesllc.com. I will guide you through the process and answer any questions you may have. -
How long are therapy sessions?
Intake Sessions: 60 minutes
Individual Therapy: 55 minutes
Family Therapy: 60 minutes
Group Therapy: 60 minutes
What happens during an intake session?
The intake session is a 60-minute appointment where we discuss your goals, background, and needs. This session helps us create a personalized treatment plan and ensures we’re a good fit to work together.How often should I attend therapy?
Session frequency depends on your needs and goals. Most clients start with weekly or biweekly sessions, and we’ll collaborate to find a schedule that works best for you. -
What are your payment policies?
I operate on a private pay basis, meaning payment is due at the time of service. I accept credit/debit cards or ESA/FSA.Do you accept insurance?
I do not directly bill insurance, but I provide superbills upon request. A superbill is a detailed receipt you can submit to your insurance provider for potential reimbursement, depending on your plan’s out-of-network benefits. I recommend contacting your insurance provider to confirm coverage.What is your cancellation policy?
To avoid a full session fee, please cancel or reschedule your appointment at least 24-48 hours in advance. I understand life happens, so please reach out if you need to discuss exceptions. -
Is therapy confidential?
Yes, confidentiality is a cornerstone of therapy. Your personal information and what you share in sessions are protected, except in specific situations required by law (e.g., imminent risk of harm to yourself or others, or court orders). These exceptions will be clearly outlined in the informed consent form.How is my information protected?
I adhere to strict privacy standards, including compliance with HIPAA. Your records are securely stored, and I use SimplePractice encrypted telehealth platform for virtual sessions. -
How do I schedule an appointment?
You can schedule an appointment by calling, texting, emailing, or using the contact form.Do you offer virtual or in-person sessions? I offer both in-person and virtual therapy sessions, depending on your preference and availability. Please let me know what works best for you when scheduling.
What if I have more questions?
I’m here to help! Feel free to contact me with any questions or to discuss your needs. I look forward to supporting you on your journey.